This unit describes the performance outcomes required to diagnose faults in complex vehicle, vessels or machinery systems to determine the repair action necessary to restore system performance. It involves confirming the existence of a complex system fault, choosing the required diagnostic procedure and tools, applying the diagnostic procedure, reporting conclusions, and making repair recommendations. A complex system integrates two or more automotive systems, or incorporates three or more mechanical, hydraulic, pneumatic, electrical or electronic sub-systems. Examples include electronically controlled automatic transmissions, anti-lock braking systems, and engine management systems integrating ignition, fuel and transmission control systems. It applies to those working in the automotive service and repair industry.

This unit describes the performance outcomes required to diagnose complex faults in light vehicle or light commercial vehicle embedded network safety systems and determine the repair action necessary to restore system performance. It involves confirming the existence of a fault, choosing the diagnostic procedure and tools, applying the diagnostic procedure, reporting conclusions and making repair recommendations. Complex faults are outside the normal scope of a technician’s diagnosis and repair work. They include intermittent faults, multi-system faults, faults introduced as a result of system repairs, and indirect faults caused by the influence of external systems, requiring the application of complex diagnostic processes to resolve. It applies to those working in the automotive service and repair industry. The vehicle network safety systems include those of light vehicles or light commercial vehicles.

This unit describes the skills and knowledge required to diagnose complex faults in light vehicle braking systems and determine the repair action necessary to restore system performance. It involves confirming the existence of a fault, developing a diagnostic testing strategy, diagnosing the cause of the fault, reporting conclusions and making repair recommendations. Complex faults are outside the normal scope of a technician’s diagnosis and repair work. They include intermittent faults, multi-system faults, faults introduced as a result of system repairs, and indirect faults caused by the influence of external systems, requiring the application of complex diagnostic processes to resolve. The unit applies to those working in the automotive service and repair industry. The light vehicle braking systems include those of light vehicles and light commercial vehicles.

This unit describes the skills and knowledge required to diagnose complex faults in light vehicle steering and suspension systems and determine the repair action necessary to restore system performance. It involves confirming the existence of a fault, developing a diagnostic testing strategy, diagnosing the cause of the fault, reporting conclusions and making repair recommendations. Complex faults are outside the normal scope of a technician’s diagnosis and repair work. They include intermittent faults, multi-system faults, faults introduced as a result of system repairs, and indirect faults caused by the influence of external systems, requiring the application of complex diagnostic processes to resolve. The unit applies to those working in the automotive service and repair industry. The steering and suspension systems include those light vehicles or light commercial vehicles.

This unit describes the skills and knowledge required to diagnose complex faults in light vehicle petrol engines and determine the repair action necessary to restore system performance. It involves confirming the existence of a fault, developing a diagnostic testing strategy, diagnosing the cause of the fault, reporting conclusions and making repair recommendations. Complex faults are outside the normal scope of a technician’s diagnosis and repair work. They include intermittent faults, multi-system faults, faults introduced as a result of system repairs, and indirect faults caused by the influence of external systems, requiring the application of complex diagnostic processes to resolve. The unit applies to those working in the automotive service and repair industry. The petrol engines include those of light vehicles or light commercial vehicles.

This unit describes the skills and knowledge required to diagnose complex faults in light vehicle diesel engines and determine the repair action necessary to restore system performance. It involves confirming the existence of a fault, developing a diagnostic testing strategy, diagnosing the cause of the fault, reporting conclusions and making repair recommendations. Complex faults are outside the normal scope of a technician’s diagnosis and repair work. They include intermittent faults, multi-system faults, faults introduced as a result of system repairs, and indirect faults caused by the influence of external systems, requiring the application of complex diagnostic processes to resolve. The unit applies to those working in the automotive service and repair industry. The diesel engines include those of light vehicles or light commercial vehicles.

This unit describes the skills and knowledge required to diagnose complex faults in vehicle integrated stability control systems and determine the repair action necessary to restore system performance. It involves confirming the existence of a fault, developing a diagnostic testing strategy, diagnosing the cause of the fault, reporting conclusions and making repair recommendations. Complex faults are outside the normal scope of a technician’s diagnosis and repair work. They include intermittent faults, multi-system faults, faults introduced as a result of system repairs, and indirect faults caused by the influence of external systems, requiring the application of complex diagnostic processes to resolve. This unit applies to those working in the automotive service and repair industry. The stability control systems include those of agricultural machinery, heavy commercial vehicles, light vehicles, mobile plant machinery or motorcycles.

This unit describes the skills and knowledge required to diagnose complex faults in engine management systems and identifying the repair action necessary to restore system performance. The systems used vary based on the work context. It involves confirming the existence of a fault, developing a diagnostic testing strategy, diagnosing the cause of the fault, reporting conclusions and making repair recommendations. Complex faults are outside the normal scope of a technician’s diagnosis and repair work. They include intermittent faults, multi-system faults, faults introduced as a result of system repairs, and indirect faults caused by the influence of external systems, requiring the application of complex diagnostic processes to resolve. The unit applies to those who work in the automotive service and repair industry. The engine management systems include those in vehicles from all sectors of the industry.

This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation’s products and/or services. The unit applies to individuals with a broad knowledge of the promotion of products and services specific to an organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. The unit applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems. Individuals may provide guidance or delegate work related tasks to others.