AQTF Audit Information

Summary of AQTF audit information

As a Pre-qualified Supplier under the User Choice 2010 – 2015 program, Imagine Education is required to publish audit information in relation to it’s compliance with the Standards for Registered Training Organisations (RTOs) 2015

The User Choice program provides public funding paid directly to Pre-qualified Suppliers for the delivery of accredited entry-level training to eligible Apprentices and Trainees.

The Standards for Registered Training Organisations (RTOs) 2015 is the national set of standards which assures nationally consistent, high-quality training and assessment services for the clients of Australia’s vocational education and training system.

A VET Quality Framework audit reviews evidence of an organisations’ compliance with the requirements of the Standards to confirm that it is achieving quality training and assessment outcomes. The process also identifies opportunities for improvement on these outcomes.

This information is published to assist apprentices, trainees and their employers to make informed decisions regarding their selection of a Pre-qualified Supplier for the delivery of training and assessment services.

Audit Date: 10 March 2015
Qualifications Audited:

Qualification code	Qualification name
AUR30612	Certificate III in Light Vehicle Mechanical Technology
BSB51107	Diploma of Management
CHC30113	Certificate III in Early Childhood Education and Care
CHC30212	Certificate III in Aged Care
SIB30110	Certificate III in Beauty Services
SIB50110	Diploma of Beauty Therapy
SIH30111	Certificate III in Hairdressing
SIT30813	Certificate III in Commercial Cookery
SIT50313	Diploma of Hospitality

Was non-compliance identified?	If 'Yes', non-compliance type	Summary of non-compliance	Actions taken to rectify the non-compliance	Has the non-compliance been rectified?
Yes/ No	Minor, Significant, Critical			Yes/ No

Yes	Minor	CHC30113 Certificate III in Early Childhood Education and Care CHCECE005 Provide care for babies and toddlers • The assessments do not address all requirements of the Performance Evidence or ensure sufficiency of assessment evidence. Specifically, it cannot be confirmed that demonstrated evidence that the learner “provides care to at least three different babies and toddlers of varying ages using safe and hygienic practices” including all practices required is considered. Demonstrated evidence of these practices is collected on one occasion within the workplace assessment task.	Students advised in assessment cover sheet they need to speak to 3 families regarding their Childs needs. New assessment checklist developed which displays 3 separate columns for the 3 children whom are observed.	Yes
Yes		HLTHIT404D Work effectively with Aboriginal and/or Torres Strait Islander people • The assessments do not address all requirements of the Essential Skills, including the ability to effectively do the tasks outlined in all Performance Criteria, or ensure sufficiency of assessment evidence. Specifically, it cannot be confirmed the learner demonstrates the ability to “form effective relationships with a person from another culture” and to “form mutual mentoring arrangements with Aboriginal and/or Torres Strait Islander people” so that they may work in partnership with Aboriginal and Torres Strait islander people and communities.	Assessment activities include as a requirement that the student must speak with an ATSI Community Member prior to assessment submission. Students also taken on an Excursion to Visit Jellurgal Aboriginal Cultural Centre

Explanatory notes:

Non-compliance with the AQTF means that requirements of the have not been met based on the evidence reviewed. Non-compliances are categorised as minor, significant or critical. For the purposes of the User Choice 2010 – 2015 program, only significant and Critical non-compliances need to be published

Minor: No, or minor, adverse impact on learners with no serious breakdown of provision of quality training and assessment.
Significant: Significant adverse impact on learners with insufficient focus on quality training and assessment outcomes.
Critical: Critical adverse impact on learners with widespread or persistent dissatisfaction with services and outcomes.

Complaints and appeals policy